How can we help you?

Get support for your Atoms products, orders, and technical questions.

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Fast response via Telegram. Best for technical questions and order support.

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Send us an email for detailed inquiries, wholesale orders, or partnerships.

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Phnom Penh, Cambodia. Contact us first to arrange a visit or pickup.

Frequently Asked Questions

Quick answers to common questions

How do I place an order?+

Browse our shop, add products to cart, and proceed to checkout. We accept Cash on Delivery (COD) and card payments via Stripe.

Do you deliver outside Phnom Penh?+

Yes! We deliver to all provinces in Cambodia. Delivery time varies by location — typically 1-3 days for Phnom Penh and 3-7 days for provinces.

What is your return policy?+

We accept returns within 7 days of delivery for unused items in original condition. Contact us via Telegram or email to initiate a return.

Are your products compatible with Arduino and ESP32?+

Yes! All our components, sensors, and dev boards are compatible with Arduino IDE, ESP32, STM32, and Raspberry Pi unless otherwise stated.

Do you provide technical support?+

Yes! We provide technical support via Telegram. Our team can help with wiring, code examples, and troubleshooting for all products we sell.

Can I track my order?+

Yes. Once your order is shipped, we will send you the tracking number via email or Telegram.

Do you offer bulk/wholesale pricing?+

Yes! Contact us directly via Telegram or email for bulk orders and wholesale pricing.

What payment methods do you accept?+

We accept Cash on Delivery (COD), Visa/Mastercard via Stripe, and ABA/Wing transfer for bulk orders.

Our team is available Mon–Sat, 8AM–6PM (Phnom Penh time)